Privacy Policy

What We Collect

YangBazaar only collects the minimum information required to process your order and provide customer support. This typically means your Discord username or email address, your in-game character name, and the server you play on.

We do not require you to create an account, upload identification documents, or provide any sensitive personal information beyond what is necessary to deliver your order.

How We Use It

The information you share is used solely for the following purposes:

• Confirming and processing your order
• Delivering your product to the correct in-game character
• Communicating order status, delays, or delivery updates
• Resolving support requests and disputes
• Improving overall service quality based on anonymised patterns

Payment & Security

All payments are handled through reputable third-party payment processors. YangBazaar does not store, log, or have access to your credit card numbers, bank details, or any other financial credentials at any point during the transaction.

Communications between you and our team take place over encrypted channels. We apply reasonable technical and organisational measures to prevent unauthorised access to any data you share with us.

Cookies

YangBazaar uses strictly functional cookies that are required for the website to operate correctly — for example, to maintain your session state while browsing.

We do not use advertising or profiling cookies. Anonymous, aggregated analytics data may be collected to understand traffic patterns and improve the browsing experience. This data cannot be used to identify you individually.

Third-Party Services

We use a small number of third-party tools to operate our business, including Discord for order communication, a live chat provider for on-site support, and an analytics platform for traffic insights.

Each of these services operates under its own privacy policy. They may process limited technical data such as your IP address or browser type as part of their standard operation. We do not grant these services access to your personal order details.

Data Retention

We retain order-related communications for a reasonable period in order to resolve any disputes that may arise after delivery. Once that period has passed and no dispute is open, personal data associated with your order is no longer actively stored.

You may request earlier deletion of your data at any time by contacting us directly.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise any of these rights, simply contact us at yangbazaar@gmail.com with your request.

We will acknowledge your request promptly and aim to resolve it within 14 days. We will never penalise you for exercising your privacy rights.

Contact

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at yangbazaar@gmail.com. We take privacy seriously and will always do our best to address your concerns clearly and honestly.